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cancelation terms
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In the event of cancellation and presentation of a medical certificate, the full amount will be refunded.
If canceled 5 days or earlier before the start of the rental period, an administrative fee of 150 SEK will be charged. If canceled 4-2 days before the start of the rental period, 75% of the amount is refunded minus 150 SEK IN administrative fee. If canceled 1 day before the start of the rental period, 50% of the amount is refunded minus 150 SEK in administrative fee. If your equipment has been sent, it is regarded that you have started using the equipment and cancellation is then not possible. REBOOKINGFree rebooking by agreement by e-mail is possible, but the cancellation policy mainly applies.
If you want to change the time of the rent, contact us as far in advance as possible. freightProducts in the category accessories are free of charge. The cost of shipping of rented equipment from 99:- depending on the total weight and volume of the equipment being rented, the price is specified on the booking confirmation. Shortest rental period for delivered equipment is 3 days.
Free shipping on all bookings from 1500:- Read more about the freight options here: Budbee home delivery, Postnord to postal service. Pick up is free of charge and possible in Haninge south of Stockholm, Lodjurets gata 298, 13664 Haninge. Choose pick up from HikeHire on the booking request. rebooking |
Rent terms
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When you make a booking, you automatically accept these rental terms, so please read them carefully before booking.
Renter: HikeHire Sweden AB organisation number 559169-4384, reffered to renter bellow. Lessee: You who rent, referred to as lessee bellow. Rental period: From the time the equipment are received until they are returned. § 1. You as a lessee are responsible for the equipment you rent from us during the entire rental period, except if you have chosen and paid for rental insurance, in which case the renter will cover all repair costs that may occur if the equipment rented is damaged in an accident . However, the insurance does not cover fire damage or theft. § 2. In case of damage or loss of any product during the rental period, the lessee is charged for repair costs and any impairment or purchase of equal / equivalent product. The renter is responsible for normal wear and tear. § 3. Non-returned product or if the product has been replaced with a similar product, is equivalent to theft and will be reported to the police. § 4. The renter owns the equipment. The lessee may not lend, sell, pledge, rent or transfer the products without a written consent from the renter. § 5. Extension of rental period must be approved by the renter before the end of the regular rental period. Otherwise, 500:- will be charged per day, in addition to the usual rental cost. § 6. The rental price is always paid when booking. As long as no other agreement is reached. § 7. Impact and modification of the equipment is not allowed costs of purchases of equal / equivalent product will be charged to the lessee. § 8. The renter is responsible for ensuring that the equipment is in working order. In case of equipment failure, this must be notified to the renter as soon as possible. § 9. In case of theft, the lessee is obliged to make a police report and notify the renter. The lessee will be charged the full value of the equipment. § 10. If the equipment is not insured by the rental insurance, the lessee is responsible for having sufficient private / home insurance. § 11. The lessee is responsible for ensuring that the equipment is used only as intended, ie for outdoor activities and camping. The lessee must be careful and carefully handle the equipment. It is, for example, but not exclusively, not permitted to use rented equipment at festivals. § 12. When delivery is to a different address than your own residential address, as the lessee you are responsible for the receipt of the delivery by the recipient and that they are aware that delivery will be made to this address. § 13. In the event of cancellation and presentation of a medical certificate, the full amount will be refunded. If canceled 5 days or earlier before the start of the rental period, an administrative fee of 150 SEK will be charged. If canceled 4-2 days before the start of the rental period, 75% of the amount is refunded minus 150 SEK IN administrative fee. If canceled 1 day before the start of the rental period, 50% of the amount is refunded minus 150 SEK in administrative fee. If your equipment has been sent, it is regarded that you have started using the equipment and cancellation is then not possible. § 14. You as a lessee are entitled to cancel your order within 14 days from the time you placed your booking. For orders already sent, the freight will not be refunded. § 15. The lessee is responsible for having the knowledge required to handle the products and staying in the environments for which the equipment is made. The correct product does not replace assessment and risk awareness. § 16. The lease is valid regardless of the weather. § 17. Discount codes are valid only at the time of booking. § 18. All our prices are inclusive of VAT, unless otherwise stated. § 19. When renting a sleeping bag and you as a lease do not use the supplied sleeping bag sheet, it means an additional cost of 350:- due to the sleeping bag has to be washed after the rental period. § 20. Pets are not allowed in the tent. § 21. Unforeseen events - If HikeHire is unable to fulfill the lease agreement on the basis of circumstances beyond the control of HikeHire, only repayment of rent for those days that the equipment has not been able to be used will occur. No other compensation is payed. Examples of unforeseen events are, for example, but not exclusively, the return of broken equipment, or non-returned equipment from previous lessees. § 22. No compensation will be provided to the lessee in addition to repayment of rent. This applies, for example, but not exclusively to delays or non-delivery of the equipment and to faults in the equipment. Last changed 2021-06-21 RENTAL INSURANCEHikeHire offers rental insurance as an option to your booking, the insurance costs 15% of the total amount and covers all repair costs that may occur if the equipment is damaged in an accident during the rental period.
However, the insurance does not cover fire damage or theft. If you have not paid the insurance, you will have to pay for the repair costs and any value reduction or purchase of the same / equivalent product. If the equipment should be damaged during the rental period, please contact us immediately so that we can assess the repair / replacement requirement as early as possible. |
ReclamationIf you can prove that there are fabrication errors on a product, you will always receive a new one, but the warranty will not apply to wear damage. For refund - enter your postgiro, bankgiro, personal account or bank account number.
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Return policy
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You have the right under the distance contract law to return goods without giving any reason. Notification of this shall be given as soon as possible, but no later than fourteen (14) days after receipt of the goods. (Not applicable for special orders) We follow the Consumer Agency's recommendations, see: Konsumentverket.se
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